We've been Netflix members for almost a year now. Unlike our rentals from Hollywood Video or Blockbuster, which always seemed to be damaged to the point of being unplayable, we had never had a problem with a DVD from Netflix. That is, until one of the Gilmore Girls DVDs I requested back in January or so arrived cracked in half.
I sent it back; they sent me a replacement.
A couple weeks ago, it happened AGAIN! A Gilmore Girls DVD, from Netflix was cracked.
I got another Gilmore Girls DVD yesterday, and guess what? CRACKED AGAIN.
I swear, someone at Netflix has issues with Gilmore Girls or something.